Technology at Hogan & Hartson
We understand that the use of information technology is vital for providing the best possible service to our clients. That is why at Hogan & Hartson we continue to invest in the latest technology and infrastructure. We are constantly evaluating and improving our systems so that our lawyers have the tools they need to remain client-focused.

Awards/Recognition

• Content Pilot LLC ranked www.hhlaw.com No. 5 out of the AmLaw 100 firm Web sites, based on 10 best practices, including design, navigation, and content (September 2006).
• Computerworld named Hogan & Hartson as one of the "Best Places to Work in IT," including a number one ranking among the top 100 finalists in the category "Best Places for Diversity" (June 27, 2005).
• Network World featured Hogan & Hartson's use of business activity monitoring software in an article titled "IT Monitoring With a Twist" (May 23, 2005). Read article.
• American Lawyer Media’s Law Technology News® awarded Hogan & Hartson CIO William Gregory on behalf of the firm for "Most Innovative Use of Technology by a Law Firm" (January 2005).
• Firm Technology Chair Michael Williams was featured on NPR's "Morning Edition" program in a segment titled "Blackberry or Crackberry? A PDA Culture War" (January 2005). Listen.
• Metastorm recognized Hogan & Hartson as the winner of the 2004 Enterprise Process Advantage® Award for “Outstanding Customer Achievement in Business Process Management” (October 2004).
• AmLaw Tech ranked Hogan & Hartson No. 2 for blocking spam and No. 19 overall out of 146 Am Law 200 respondents in the publication’s survey of mid-level associates. Categories included the firm’s overall use of technology, training, support, use of technology to help clients, billable hours, and blocking spam (December 2004).

Accessibility in a Global Environment
We believe IT equals “access” — to our people, to shared information, and to the vast amount of applications and resources available to address our clients’ unique and complex challenges.

Access to Our People

• A common messaging platform enables our lawyers to collaborate and communicate with each other and our clients, regardless of time-zone restrictions.
• Each lawyer is equipped with a Blackberry® handheld device, which not only supports wireless e-mail worldwide, but includes an application for conflicts workflow.
• Video conferencing allows our lawyers to be “face to face” with our clients when time and travel are a concern.
• Web conferencing allows our lawyers to present and communicate effectively with clients and co-counsel using readily available technology.

Access to Shared Information

• All of our lawyers have access to the iManage WorkSite™ application suite for internal document management and collaboration.
• Our intellectual property lawyers use the CPi® Trademark Management System, a Web-based application for sharing information and cooperatively managing client trademark portfolios.
• Our immigration lawyers use the INSZoom immigration case management service, a Web-based application used for managing client case histories.
• Our litigation lawyers use secure extranets to collaborate with clients and co-counsel.
• Our litigation lawyers also use industry-standard products such as LiveNote™ realtime transcription, transcript management, and evidence management software; Concordance™ and Summation™ litigation management software; and Sanction II™ legal presentation software for discrete phases of the litigation process. These range from management of depositions and discovery data to creating multimedia evidence presentations.

Access to Applications and Resources

• The firm utilizes industry-standard corporate and government enterprise applications such as Microsoft® Windows XP technology with worldwide standardization.
• A virtual private network and Citrix® connections ensure that our lawyers have full access to our system from anywhere in the world.
• Firm offices deploy fixed wireless capabilities to accommodate use by clients, visitors, and lawyers.
• All lawyers, regardless of location, benefit from essentially the same technology setup—thereby creating the ability to serve our clients seamlessly in any location.
• A 24x7 call center provides support to our lawyers globally.
• Our word processing, copying, and fax personnel are available 24x7.

Access to Sophisticated Information Resources

• Our complete suite of high-value digital research resources is offered to clients at no charge in the case of CD-ROM materials and at our actual cost — which in some instances is deeply discounted — for premier resources such as Westlaw® online legal research service.
• We routinely evaluate and implement, where appropriate, legal technology applications such as West km® for precision recall of legal research work product; West km® Deal Proof™, an intelligent document analysis software; and West km® for Transactions, a knowledge management solution for transactional practitioners.
• Our state-of-the-art Information Resource Center deploys the SydneyPLUS inventory management software system that works off a core of bibliographic data describing our enterprise-wide print and electronic resources. The software also supports unique aspects of managing the information lifecycle: acquisition, bibliographic description, serials control, circulation, and interlibrary loan.

Protecting Sensitive Information
Hogan & Hartson places a strong emphasis on protecting our clients’ files in whatever medium they exist. Our security policy includes the use of passwords and authentication which applies to both on premise-based and remote access. Physical access to all of the firm's buildings is controlled, and access to all computer rooms is restricted to authorized personnel. Documents are stored in our document management system with appropriate security levels applied.

All computers have security patches applied in a timely manner and are actively monitored. Antivirus protection is applied and enforced both at the desktop level and at the enterprise server level.

All inbound and outbound e-mail is scanned and suspicious e-mail is blocked or quarantined. The firm offers clients encrypted e-mail at the desktop or server level, where required. We conduct regular security audits of our IT system via a third party vendor, including penetration testing and review and implementation of recommended security best practices.

We have a comprehensive business continuity plan which includes a global incident management team, separate plans for each location, and a premier, off-site data recovery center along with dedicated workspace. Our technology department routinely tests intended recovery capabilities and the plans are routinely maintained. Data is securely preserved and housed daily off-site for recovery.

Partnering With Industry Leaders
We recognize the importance of maintaining positive and active vendor partnerships with major equipment makers and software companies to enable early technology adoption and constant technology improvement. We work closely with industry leaders such as Microsoft, Dell, HP, Westlaw, and Lexis-Nexis.

Best Practices and Innovations
Members of our highly qualified technology and information staff edit and write for Practice Innovations — a Thomson/West periodical "communicating best practices and innovations in law firm information and knowledge management to legal professionals."